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Will I be charged if I cancel a booked appointment?

We do require a minimum of 24hours notice for any cancellation to avoid being charged. If you book an appointment but fail to keep the appointment we charge 50% of the fee towards administrative expenses. If you cancel the appointment less than 24hrs we charge 15% administrative charge. You may cancel an appointment by calling +44 (0) 800 6785196 or send a e-mail to