Terms & Conditions

About Callthephysician.com

Callthephysician.com is a division of BlueHolly UK Ltd. Our registered address is 227 Park Road Enfield Middlesex EN3 6LL. Company Registration Number: 04913987.

You can contact us by calling +44 (0) 800 6785196, emailing info@callthephysician.com or by writing to Callthephysician.com, P.O.Box 1236, Enfield, Middlesex, EN1 9TW.

The name, logo, domain name, images and web site design of Callthephysician.com form part of its intellectual property. No-one has the right to use or reproduce any of the above without the permission of Callthephysician.com and any such attempt will be regarded as a breach of its intellectual property rights and will result in steps being taken to protect those rights.

Care Quality

Whilst Callthephysician.com has taken all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, no liability can be accepted for any error or omissions appearing in this site.

Please ensure that if you have any doubts concerning your health, they are directed in person to a suitably qualified medical practitioner.

It is our policy that patients should know in advance what the charges are for all treatments and investigations, and that these are offered with their full consent.

About This Website

Everything on this website is provided for information purposes only, and is not intended to be directive healthcare advice. Professional advice from a qualified doctor should always be sought before acting or relying on any of the information, and we accept no responsibility for any loss which may arise from reliance on the information in our site, or any site to which we have provided a link.

The pages on this site are issued in the United Kingdom, and comply with appropriate UK legislation and regulation.

We welcome interest and enquiries from users worldwide. However, if you are accessing this site from outside the UK, please be aware that information relating to healthcare in the UK may not be applicable to you and you should consult an appropriately qualified doctor in your own country.

If you have a query or would like to email us please go to our contact us page.

If you would like to book an appointment please call us on 0800 6785196 or email info@callthephysician.com.

Privacy and Security

Your privacy is of utmost importance to us. Please see our Privacy Policy for further information.

Specific Terms Relating To The Services We Offer

Our Clients have the right to access their Medical Records in accordance with the Data Protection Act of 1998.

We reserve the right to cancel or decline a home, office, hotel or hostel visit if there is any perceived threat or any act of abusive behaviour. We operate a “Zero Tolerance Policy.”

We maintain full confidentiality of all our clients’ records and do NOT share this information with any Third Parties without the written consent of our clients.

Once a Doctor or other Health Staff has been booked for a hotel, Office, Hostel or home visit and payment made the fee is Non Refundable if the client subsequently cancels the booking without adequate notice period.

Notice Period. If a cancellation is made within less than 24 hours of the appointment there is an administrative charge which is 25% of the total charge, if the cancellation is made 24 hours or greater of the appointment time, no fees are incurred.

Our Liability To You

Callthephysician.com accepts full clinical responsibility for all of its patients to the full extent that the law requires.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE (IN CONTRACT NEGLIGENCE OR OTHERWISE) WHERE:

THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY US OR;
THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH OR;
ANY LOSS OR DAMAGE OR INCREASED RISK OF LOSS OR DAMAGE RESULTS FROM A BREACH BY YOU OF THESE TERMS AND CONDITIONS.

In particular, we are not responsible for:

a. loss or damage caused by you providing inaccurate or incomplete information;

b. loss of your emotional well-being including, but not limited to, any embarrassment caused;

c. loss of income or anticipated profits;

d. loss of opportunity;

e. loss of goodwill or injury to reputation;

f. losses suffered by third parties; or

g. any indirect, consequential, special or exemplary damages arising from the use of the service regardless of the form of action.

NOTHING IN THESE TERMS AND CONDITIONS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

NOTHING IN THESE TERMS AND CONDITIONS AFFECTS YOUR STATUTORY RIGHTS.

Disclaimer

We have exercised due diligence in compiling the information on our website. We do not make any warranty as to the accuracy of the content of any of our pages. The medical information provided is for your information and guidance only. It is not designed for you to use in making a diagnosis and or treatment of any of the conditions detailed on our web pages.

Please consult Callthephysician.com to discuss any medical condition and to help with the diagnosis or treatment of any condition you may be concerned with in confidence.